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WO Virtual Assistance Services
by Wilma Israel P. Octaviano
Who I am
Experienced Customer Service Representative with more than five years experience and much more
Hi! I am Wilma. With more than 5 years of experience in the BPO Industry as a Customer Service Representative, I am confident that I am capable of doing the following tasks:
- Inbound / Outbound calls, email, chat
- Assist with customer's concern
- Handle difficult customers with utmost respect and understanding.
Also, in my seven years of being an Asset Management Associate, I can do the following tasks:
- Data Entry
- Transcription
Lastly, as a Virtual Recruiter for six months, I can assist in:
- Initial screening of applicants
- On-boarding of new hires
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